Taipei City Government Websites and 1999 Service Suffer Major Outage

The Taipei City Government's official website, along with various department portals and the 1999 online petition system, experienced a total service outage on the evening of the 26th. Services began to recover in batches on the 27th. Preliminary reports suggest a hardware failure in the cloud hosting system caused the widespread disruption across the gov.taipei domain. While the 1999 telephone hotline remained operational, the incident has raised questions regarding the effectiveness of the city's disaster recovery and backup mechanisms, which were established in 2021 to prevent such service interruptions.