OpenAI Faces Class Action Lawsuit Over Human Review of ChatGPT Conversations

OpenAI is facing a proposed class action lawsuit in the U.S. District Court for the Northern District of California, alleging that the company shares private user conversations with third-party contractors without adequate disclosure. The lawsuit centers on an internal initiative known as Project Lily, where contractors hired as AI data reviewers evaluate and score ChatGPT responses to improve model training through Reinforcement Learning from Human Feedback (RLHF). Plaintiffs claim that automated filtering systems fail to remove sensitive personal details, potentially exposing user locations, professions, and personal lives to human reviewers.