Bank of America Refuses To Reimburse California Business Owner After $2,000 Zelle Fraud

A California physical therapist and small business owner, Karleen Cox, reports that nearly $2,000 was drained from her Bank of America account via unauthorized Zelle transfers. Despite the bank previously blocking multiple attempts to the same recipient, the fraudulent payments were processed. Bank of America has denied her reimbursement claims, stating the transactions were consistent with prior account activity, and has officially closed the case.