Amazon blocks Meta’s AI assistant Muse from accessing its store

Amazon has blocked Meta’s personal AI assistant, Muse, from accessing its platform, citing violations of its terms of service. Muse, which launched on September 8 and gained 2.5 million downloads in 13 days, was designed to perform tasks like browsing and ordering products. Amazon stated that the AI agent failed to disclose its identity and potentially stored user credentials. Conversely, Shopify has integrated Muse into its 'Agentic Storefronts' initiative, allowing the AI to facilitate transactions directly on merchant shops.