Goldman Sachs Report: Salesforce Shares Surge 13% After Hours as 5% of Customers Upgrade to Premium AI Tier

Salesforce shares rose 13% in after-hours trading following a second-quarter fiscal year 2027 performance that exceeded expectations across all key metrics. Goldman Sachs reiterated a buy rating and raised its price target from $242 to $271, citing a 32% upside potential. Notably, 5% of the customer base has upgraded to premium tiers, resulting in an annual contract value (ACV) increase of 60% to 80%, significantly outperforming previous projections. The primary driver for these upgrades has shifted from legacy cloud products and Slack to the development of